What to Expect When Submitting a Quote Online

Written For: Ellen Fenton & Co. Insurance

Submitting your information online can sometimes feel like sending it into a black hole. At Ellen Fenton & Co. Insurance, that’s never the case. As an independent insurance agency serving New York and Pennsylvania, with offices in Ellicottville and Franklinville, our process is secure, fast, and easy—but more importantly, it’s always personal. Here’s what actually happens once you click “submit.”

The Insurance Quote Process Starts With an Agent

1. Your request goes straight to a licensed agent.

Always an agent—never an automated system. When you fill out our form, your request is delivered directly to one of our licensed professionals who reviews every detail with care.

2. You hear from us quickly.

We respond within 24 hours (often the same day). Expect a phone call or email from our team, not an automated message. We’ll confirm your information and ask the right questions to make sure we understand your unique needs.

3. We shop options across multiple carriers.

As an independent agency, we go beyond a one-size-fits-all quote. We compare trusted carriers across New York and Pennsylvania to find coverage that fits your life—not just your budget.

4. We make it simple to understand.

You’ll get a clear, side-by-side comparison of your coverage options in plain language. Our job is to simplify the process, not complicate it.

5. It’s about more than just insurance.

Behind every policy is a person, a family, or a business we care about. Our focus is on protecting what matters most to you—and giving you confidence in every decision.

So, what happens after you hit “submit”? A process that’s secure, fast, and easy—and always handled by a real agent who cares. At Ellen Fenton & Co. Insurance, peace of mind starts with a conversation, not a computer.

Ready to see the difference for yourself? Start your online quote today. It’s faster—and more personal—than you think.