Is Your Business Really Protected? 5 Gaps in Commercial Insurance Most Owners Miss

When you think about protecting your business, you probably picture a basic general liability policy — the one that covers slip-and-fall accidents or minor property damage. But in today’s fast-paced and lawsuit-happy world, many businesses unknowingly leave themselves exposed to major financial risks.

Here are five critical insurance gaps business owners often overlook — and what you can do about them.

1. Cyber Liability: Thinking It Only Affects Big Companies

Reality Check: 43% of cyberattacks target small businesses, according to Verizon’s 2023 Data Breach Investigations Report.

Yet, many small business owners still assume cyber insurance is unnecessary — until it’s too late.

What It Covers:

  • Data breaches

  • Ransomware attacks

  • Business interruption due to cyber incidents

  • Legal fees and notification costs

The Risk: A single data breach can cost a small business an average of $120,000 (according to IBM’s Cost of a Data Breach Report) — often enough to close a company’s doors for good.

Pro Tip: Even if you don't store customer credit card numbers, emails and personal information still make you a target.

2. Professional Liability: Assuming General Liability Covers Everything

Reality Check: General liability policies do not cover claims of negligence, misrepresentation, or errors in services provided.

What It Covers:

  • Mistakes that cause financial harm to clients

  • Failure to deliver a promised service

  • Inaccurate advice (especially important for consultants, architects, and service-based businesses)

The Risk: Without professional liability (also known as errors and omissions insurance), a single lawsuit could drain your business assets, even if you did nothing wrong.

Pro Tip: If you offer advice, services, or consulting of any kind, you likely need this additional coverage.

3. Employment Practices Liability Insurance (EPLI): Ignoring Employee-Related Risks

Reality Check: Over 60% of all employment lawsuits are filed against small businesses (Small Business Administration).

What It Covers:

  • Discrimination claims

  • Sexual harassment allegations

  • Wrongful termination lawsuits

  • Retaliation claims

The Risk: Legal defense costs alone can bankrupt a small or midsize company — even if the claims are baseless. According to Hiscox, the average employment lawsuit settlement is $160,000.

Pro Tip: Coverage should be considered as soon as you hire your first employee, not when you grow larger.

4. Business Interruption Insurance: Forgetting About Disaster Downtime

Reality Check: 1 in 4 businesses won't reopen after a major disaster, according to FEMA.

What It Covers:

  • Lost revenue during a forced closure (fire, flood, etc.)

  • Ongoing expenses like rent, utilities, and payroll

  • Temporary relocation costs

The Risk: Even if you have property insurance, it may not cover the lost income while you rebuild or relocate after a disaster.

Pro Tip: Make sure your policy reflects realistic timelines for recovery — some rebuilds take far longer than 30 days.

5. Equipment Breakdown: Thinking It’s Included Automatically

Reality Check: Property insurance covers external damage (like a fire) but not internal mechanical failure.

What It Covers:

  • Electrical surges

  • Motor burnout

  • Mechanical breakdown of critical equipment (HVAC, machinery, computers)

The Risk: One equipment failure could shut down operations for days — and without this protection, you're footing the repair or replacement bill yourself.

Pro Tip: This coverage is especially critical for manufacturers, restaurants, healthcare providers, and any business relying heavily on specific equipment.

Final Thoughts:

The Bottom Line?

Many business owners think they’re covered — until they find out the hard way that insurance gaps exist. A quick policy review with a trusted agent can identify these blind spots before they turn into major financial disasters.

At EFC Insurance, we specialize in tailoring coverage to real-world risks — not just checking the basic boxes.

📞 Let’s schedule a free risk assessment and make sure your business is truly protected.

Sources:

Verizon 2023 Data Breach Investigations Report

IBM Cost of a Data Breach Report 2023

U.S. Small Business Administration (SBA)

Hiscox 2022 Small Business Employment Lawsuit Report

FEMA Business Disaster Preparedness

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