It's more than just insurance, it's protection when you need it most!

Ellen opened her doors in Ellicottville in 2017 and has been building this company from the ground up. Family owned and operated with over 30 years of experience, EFC Insurance recently opened their second location in Franklinville, NY and couldn't be more excited for serving another community that's local to her and the EFC team.

"We protect you and your family like our own, because it matters, they matter..."

Meet our team

The Owner, Ellen (CPCU,AU)

Co-founder of Ellen Fenton & Company Insurance on December 1, 2016. Licensed agent and broker since 1984. Experienced in all lines of insurance including personal, commercial and life. After having kids and grandkids, Ellen, with her husband Tom’s encouragement, decided to make the jump. She opened the office at 39 Mill St, Ellicottville, NY, in March of 2017 and expanded by opening a second location in July of 2023 in Franklinville, NY. Licensed insurance agent & broker and NYS notary.

Welcome to the EFC Family!

Tom, Co-Founder/Husband

Co-Founder and inspiration of Ellen Fenton & Company Insurance. Bringing to fruition the opening of EFC. Tom comes from a family of insurance owned agencies which started with his grandfather back in the 50’s. Entrepreneur and visionary, he leads the sales team to helping those in need.

Robin API, AINS, AIS

Joined the EFC team in 2022 as Vice President of Operations. Specializing in all personal lines exposures with over 35 years of experience and a licensed agent, broker and NYS Notary. Incredibly talented and detailed, she is a joy to all of our customers who enjoy her enthusiasm and dedication.

Jess Licensed Agent

Joined the EFC team in 2018. Incredibly talented, she is our Office Development Manager. Jessica oversees all of our advertising, marketing, social media and more. She is a licensed agent and broker and a valuable part of our sales team. A great asset!

Trusted By Our Community

I have known Ellen and her sister since high school and when I purchased my new vehicle I called Ellen for help. Ellen secured the best insurance rate for me. Very professional, knowledgeable, and as always, kind. Thank you Ellen Fenton & Company!

L. Thompson

I highly recommend you as well. Thank you for helping me save money

W. Donahue

Ellen is AMAZING!!!! Highly recommend!!!

C. VanDyke

Ellicottville NY Location


39 Mill St.

Ellicottville NY, 14741

Contact Us

Email: Ellen@ellenfenton.com

Call: 716 699 2044

Text: 716-309-5029

Ellicottville Hours

Mon - Fri: 9AM - 4PM

Sat - Sun: By appointment only

Closed Wednesday's at 12:00PM

Franklinville NY Location


2 Park Square

Franklinville NY, 14737

Contact Us

Email: Ellen@ellenfenton.com

Call : 716 676 4191

Text: 716-309-5029

Franklinville Hours

Mon - Fri: 9AM - 4PM

Sat - Sun: By appointment only

Closed Wednesdays at 12:00 PM

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